RevioHQ LLC — Privacy Policy
Last Updated: August 6, 2025
1. Introduction
RevioHQ LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you visit our website https://reviohq.com, use our software services, interact with our tools (including AI and automation services), or otherwise engage with our platform (collectively, the "Services").
We are committed to transparency and compliance with applicable data protection laws, including the California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA), and the General Data Protection Regulation (GDPR).
2. Information We Collect
We may collect the following categories of personal and business data, depending on your interactions with our Services:
CategoryExamplesCollectedA. IdentifiersName, email address, phone number, IP addressYesB. Commercial InformationServices purchased, transaction historyYesC. Internet/Network ActivityBrowsing history, device info, pages visitedYesD. Geolocation DataApproximate location from IPYesE. Professional or Employment InformationCompany name, job title, industryYesF. Payment InformationPayment card details (processed via Stripe or other providers)YesG. InferencesPreferences, user behavior patternsYesH. Sensitive InformationGovernment ID, biometric data, health dataNoI. Cookies and TrackersSession ID, analytics cookies, marketing pixelsYes
We collect this information directly from you, automatically through your device, or from third-party partners.
3. How We Use Your Information
We may use the information we collect for the following purposes:
To provide, operate, and maintain our Services
To process payments and manage transactions
To deliver personalized content and marketing (with consent)
To respond to customer inquiries and offer support
To detect, prevent, and address technical issues or fraud
To understand user behavior and improve functionality
To comply with legal and regulatory obligations
To enable AI-driven services and automation features
We do not use personal information for automated decision-making that produces legal or similarly significant effects without your explicit consent.
4. Sharing and Disclosure of Information
We do not sell your personal information. We may disclose your data to:
Vendors and service providers (e.g., hosting, email delivery, CRM, analytics, customer support tools)
Payment processors (e.g., Stripe)
AI and automation providers (e.g., OpenAI, Zapier)
Law enforcement and regulators, when required by law
All third parties are contractually obligated to protect your data and comply with relevant privacy laws.
5. Cookies, Pixels, and Tracking Technologies
We use cookies, tracking pixels, and related technologies to collect and store certain information. These technologies help us:
Track and analyze user behavior
Improve website functionality
Deliver targeted ads (with consent)
You can manage cookies through your browser settings. Some features may not work properly if cookies are disabled.
We may use tools such as:
Google Analytics
Meta (Facebook) Pixel
Hotjar
Consent managers like Cookiebot
6. Use of AI and Automation
We may use third-party AI systems and automation tools (such as OpenAI and Zapier) to enhance your experience, including:
Generating personalized responses
Automating support workflows
Analyzing content and usage trends
Your data may be processed by these systems, but we do not use AI to make final decisions with legal consequences without human oversight. You may opt-out of AI-based features by contacting us at [email protected].
7. SMS, Mobile, and Communication Tools
By submitting your phone number, you consent to receive text messages (SMS) from us for transactional or service-related purposes. Message and data rates may apply.
You may opt out of text communications at any time by replying STOP.
Your mobile number will not be sold or used for third-party marketing.
We may use tools like Twilio to manage text communication.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
Right to Know: Request a copy of the categories and specific pieces of personal data we hold about you
Right to Correct: Request corrections to inaccurate data
Right to Delete: Request the deletion of personal data
Right to Opt-Out: Stop targeted advertising or profiling
Right to Data Portability: Obtain a copy of your personal data in a usable format
Right to Appeal: Appeal a denial of your request (where applicable)
Right to Non-Discrimination: You will not be penalized for exercising your rights
To exercise any of these rights, please email [email protected]. We may verify your identity before processing requests.
9. CCPA & State-Specific Disclosures
California (CCPA/CPRA):
We do not sell your personal data.
You have the right to opt-out of sharing and targeted advertising.
You can designate an authorized agent to act on your behalf.
Virginia, Colorado, Connecticut, Utah:
You have similar rights under VCDPA, CPA, CTDPA, and UCPA.
You may appeal any refusal to act on a privacy rights request.
"Shine the Light" Disclosure: California Civil Code §1798.83 permits users who are California residents to request information about disclosures of personal data to third parties for direct marketing. To request this, email [email protected].
Do Not Track: Our site does not respond to Do Not Track browser settings.
10. Data Retention
We retain personal data:
For as long as you use our Services
As necessary for compliance with legal obligations
As required to resolve disputes and enforce agreements
Category-specific retention examples:
Payment data: 7 years for accounting compliance
Support tickets: 2 years
Marketing opt-in logs: Until unsubscribed + 2 years
11. Data Security
We use industry-standard administrative, technical, and physical safeguards to protect your data, including:
SSL encryption
Access controls
Role-based permissions
Despite these measures, no method of transmission over the Internet or method of electronic storage is 100% secure. You use the Services at your own risk.
12. Children’s Data (COPPA Compliance)
Our Services are not intended for children under 13 years of age. We do not knowingly collect data from children. If we learn we have collected data from a child without parental consent, we will delete it immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy at any time. When we do, we will update the "Last Updated" date. Significant changes will be announced on our website or through email. Continued use of the Services indicates your acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
RevioHQ LLC
2108 N ST, STE N
Sacramento, CA 95816
